Superior Stone and Tile

November 14, 2019
Superior Stone - 11 Photos
2048 Williams St
San Leandro, CA 94577
(510) 895-8555

I used US exceptional Stone and Tile two times while having no grievances. If you are anticipating a hug once you walk-in the door, do not click here but if you need a screaming whole lot and high quality work, it's your spot.

We stumbled on get tile floor coverings and directly after we taken care of the tiles (NO RETURNS WITH NO REFUNDS) we saw that they had been kept outside in the pouring rain! Lots of the tiles were cracked and chipped, the colors had been down, it had been therefore unorganized and chaotic, the salesperson also went away bc it got so uncomfortable. We utilized less than half regarding the purchased tiles bc the standard ended up being so, so incredibly bad. Some tiles had been the wrong design! I happened to be in shock that a company could sell these types of terrible product. I went in to whine plus the manager accused me personally of lying! We'd another project to complete but will not purchase anything from here ever again. AVOID! You've been cautioned!

Don't use this company...we purchased cooking area cabinets and 3 had been the wrong ones. We took all of them as well as we returned and picked them up.time and money wasted. These days they did the granite counters and they are terrible!! The area piece seems like a totally various stone!! Before the granite had been installed, I called and attempted to cause them to bring another piece that would match collectively better.. BUT they declined!! My option would be to perhaps not put in anything or place in the skip matched pieces...This company is meant to-be the professionals...I became at their particular store yesterday to match bathroom tiles and I also asked if I should glance at the granite pieces and said their man would match all of them up...WHAT BULL CRAP! IF I COULD combine THE IMAGE OF WHAT THEY DID I'D

They truly are pretty cheap for granites and for other stuff. We bhought tiles and restroom cabinet from their website. Once I bhought tiles from their website, the warehouse guys were offering myself completely different tiles. Plus they even didn't say whatever these various tiles. Fortunately i examined and told them these are various tiles. They explained they've been sold-out associated with the tiles that bhought. We informed them exactly why are you offering me various one then. They said talk inside.

I didn't pick this spot, my contractor did. These people were somewhat helpful when the first-time served united states; the younger gentleman whom explained these products to us looked like he had been falling asleep and wanted to go back home. Soon after we paid, these people were just starting to ask for more, something such as they miscalculated the size and needed more money to cover more products, or discharged and needed more cash, etc. I happened to ben't very satisfied with their particular solution. In addition they delivered not the right measurements of my bathroom chair address, it was their fault, however they asked us to drive from South Bay right with their shop in East/North Bay to switch it; it took me personally 2.5hrs related to traffic and I had to request some times removed from work to repeat this. Will not go back to all of them nor to recommend this spot to anybody.

Gave all of them a couple of measurements for countertops. Ordered, paid and day ended up being set for install. However, all things considered had been said and done they later inform us countertops could be a little larger so we figured we would give it a try to see what it looks like. The lady I talked with stated it would save all of them work by maybe not cutting it straight down. But actually, they understood just what dimensions we required and covered the smaller countertops so if it had been too big, which it was, i'd believe there is no issue obtaining the size we very first bought. Recharged one more $350, making no good sense since they might have needed to cut it straight down in the first place if we did not accept having it bigger and helping all of them out-by saving a number of their time. So, if they were having united states pay that extra cash, they better genuinely believe that I wanted it near to perfect. The specialist had been exceedingly rude and right from the start he was trying to reduce corners. He believed it would be okay if one side of the countertop where in fact the stove goes could hang-over above the other part causing one part to have a more substantial gap. Additionally, i possibly could feel the edges are not right. I possibly could feel dips and bumps going across. At a point he don't even want to try and fix-it and threatened to-tear every one of the countertops out. Really unprofessional therefore I must call the organization and some body on the other end told him he'd to repair it. What is more unprofessional had been which they had been speaking inside their language (Chinese?) and you could tell he had beenn't saying sort things by their tone.

We purchased home cupboards through our specialist from United States better and high quality ended up being awful. The doorways and drawers rapidly dropped aside plus the pantry quality had been so very bad that absolutely nothing fit. Our specialist had to make use of bondo to disguise all problems, and it is changing all the cabinet glides since the initial ones dropped aside. We tried to make use of United States Superior to get quality in addition they performed send some one up to check the cupboards and reported everything ended up being ok, despite the fact that when he opened among compartments, the glides arrived apart, dropping the bearings on the ground. They truly are low priced, but try not to expect IKEA high quality from their website.

I hesitated as a result of various other reviews and due to the fact price ended up being so excellent. We renovated our home and both bathrooms. Yan aided us inside showroom. He had been extremely knowledgeable and aided united states prevent some problems, like specifying a sink that will have now been too large for our space.We made a few changes to make sure the end result had been precisely what we desired. He had been very diligent and helpful. We even went to the warehouse and picked the precise granite we wished. Another Yan was the lead-installer. He and his crew had been really professional and conscientious. The end result ended up being perfect. The granite and the cabinets look great. I suggest the corporation!

We utilized this location during a bathroom renovation, the vanity we opted ended up being nice and the price was right ... and so they informed us we could choose it into the straight back with your vehicle and then learn they don't get it in stock most likely. After that, it was a several few days wait and then we needed to keep calling them to discover the status of our order. Eventually as soon as we did go to pick it, we found a ding and declined it, while the employee seemed annoyed that people noticed the ding. It really is an excellent vanity, however really worth most of the trouble to get it.

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