North Hollywood, CA 91605
Amazing variety of tile and stone in addition to most useful cost the identical product we saw in other places. Faith was a very helpful sales connect. She actually was great at helping choose exactly the tile to use for my cooking area backsplash. Won't get elsewhere for tile or stone.
This might be therefore unfortunate. I'm the sort of one who really likes to offer 5 celebrity reviews (see my various other reviews). We renovated a master and hall shower and were described check-out Global Tile after visiting Imperial and Bedrosian. Marissa was our product sales associate and I have to state she gets (5 stars). We bought some breathtaking "blue oak marble" 3X6 tiles for the mater bath. After the do the installation became evident that about 15 of them had little (but obvious whenever standing when you look at the shower) rust colored spots. We labeled as the store plus they had no answer. Therefore I exposed my continuing to be 3 bins and about 5 tiles in each package had the same issue. There reaction wasn't ahead away but some one change the defective tiles within bath with clean people. There reaction had been "it's a natural stone, that kind of thing may happen, it really is your job to examine every tile!" The issue is the places had been therefore small that if you do not had been EXTREMELY closely examining each stone you'd miss it. We even allow them to start an unopened package I had and they found some using this concern. They asked to do a test to verify it was maybe not water or concrete seepage. They verified it was pre-existing. Thus I are thinking, "great clearly they'll buy a tile man to come away and replace the bad tiles." Nope. I asked my man then how much to simply take all of those 15 out. He stated $750 because he was extremely worried it would compromise the tile wall surface and he'd have to replace a lot more than 15. I told Henry the dog owner in which he laughed at myself. As a person who works in customer solution and property, I know that method you are taking care of consumers assuming you desire perform company and recommendations should say, sorry that this happened (it is or is perhaps not our fault) but we'll do something needed to solve the difficulty. This is not their reaction. So when we remodel our kitchen area, we are going to not be planning to the corporation.
Henry was very useful and informative in assisting united states choose our tiles. We moved with mid-range tiles plus they look stunning after set up!
This shop features a large collection of tile and rock. As a result of Petros and Henry for his or her great service. They aided united states narrow down our tile styles from a number of different types we'd in mind for shower restorations. Very knowledgeable and worked everything out in a timely manner. Everything exercised well!
Faith is a phenomenal product sales connect! She always views my eyesight and has great tile choices and suggestions to help my clients make here homes look great!
Juan ended up being beneficial both with tile choice and customer care. He went beyond the expected service degree. He had been really knowledgeable and polite when difficulty arose. Ask for him if you'd like sales knowledge.
Great location you can most likely find everything you need for performing house remodeling here! Daniel in back is the better always helping the simplest way he can!
This store features numerous tile and stone for the needs.We had the ability to select every little thing we needed for 2 bathrooms very quick and under reasonable prise.The designer Petros moved far beyond the expected service to assist united states.he had been really knowledgeable, detail focused and an excellent listener.We had a very effective communication with him and left the shop with total design idea and a suitable subject selection.Ask for Petros if you'd like professional advise and great customer service.I surely advise every person to visit this shop.
Juan at intercontinental tile was the greatest help! If for example the coming by i would suggest the thing is him! He doesn't only try to sell you a product he attempts to help you see what would look great exactly what would not look good ! He had been extremely kind and diligent and left a happy customer !
What a bunch of Crooks!!! Although they own it on the base of their bill that returns tend to be at the mercy of 30percent SUR-CHARGE, they'd not accept few damaged rock . Staff and supervisor are rude rather than cooperative. Their particular should be lots of other stores being truthful and professional to cope with.
This place could be the WORST. I've been 3 x and I also cannot commence to inform you just how rude and unhelpful these people are. dangerous parking. I have been employed in the for 25 years I have never ever had a far more unpleasant experience with a shop, period. Wrecked my day.